Elite Five Star Club Program & Benefit Brochure Updated 3-12-20

Upgrades

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Fourteen (14) Day in Advance of Arrival Upgrade Enhance your vacation with the best accommodations. Five Star members can request an upgrade in size and view of your Villa within fourteen days of arrival. Subject to availability.

Elite Concierge Service Any whim. Any desire. Anything you need. This exclusive benefit provides highly personalized service through our Elite Concierge. We are prepared to handle anything you need on site and prior to arrival. Refreshing Cold Towel Greeting As you enter the resort you will be greeted with a refreshing towel provided by our staff. Complimentary Beverages After your long trip to paradise you will be greeted with a beverage to help quench your thirst. Limited to one alcoholic beverage per person in your traveling party. Upgraded SUITE Amenities Let us pamper you with the Elite level suite amenities including special bath products, upgraded coffee and reading material. Complimentary Bottle of Wine As you unwind in the evening, enjoy a complimentary bottle of wine provided in your suite by the resort staff. AUTOMATIC VACATION BANKING As a service to our Five Star and Residence Club members, after November, any of your unused points will automatically be banked into the following year, pursuant to the established Vacation Banking rules.

Elite Pre Arrival Service and Check-In Process

Forget the lines! Your Elite membership means never having to worry about waiting in line to check in. Our team of professionals in Elite Services will attend to your every need and exclusively serve our Elite members.

Complimentary Private Transportation

Let us get you to the resort. As a Five Star Elite Member, you will receive two complimentary round-trip airport transfers per year. Just call our Platinum Concierge and they will arrange the service. LUXURY ELITE SUITES Our resorts have created a new suite category specifically for our valued Elite members. Elite Suites offers a variety of upgraded features and amenities designed just for you. Speak with your Elite Member Service Call Center agent for more details on how to reserve your suite today.

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