ResortCom

Our typical objectives are to deliver outstanding customer service and generate revenue for the companies we support. To assure our systems and team members are extensions of our partners, we train our team to be as knowledgeable as our partners’ onsite staffs. We pride ourselves in being experts in a variety of services:

Maintenance Fee Billing

Loan Portfolio Management

We are recognized as a leading strategic partner with the best performing portfolios and the lowest cancellation rates.

Our finely tuned billing system works like clockwork providing a turnkey solution to 250,000 members per year.

Custodial Services and Lender Support

Tax Withholding Trust Administration

We deliver strategies tied to our clients’ structures and business goals, fostering consumer confidence with the highest security.

We understand the developer’s priorities by offering a robust, customizable platform in real time with real customers.

Credit Card Processing

Collections

We help you get paid by reaching timeshare customers with professionally trained team members from our contact center.

Ensuring your records are safe and secure is our primary concern. We process over $950+ miIlion in credit card transactions every year.

Contact Center

Reservations

Booking with ResortConnect TM makes vacations easy for timeshare members and manages 100% of the end-to-end customer experience.

Our friendly, professional, multilingual contact center team handle whatever your members need, helping fulfill the promises made at the sales table.